Unexpected Incident on SpiceJet Flight: Passenger Trapped in Toilet Due to Door Lock Malfunction
An unusual event unfolded on a regular Mumbai-Bengaluru SpiceJet flight, creating an anxious scenario for both crew members and passengers. Unbeknownst to the entire crew, a passenger found himself trapped inside the aircraft’s toilet due to a malfunctioning door lock. QDespite numerous rescue attempts by the crew, the passenger remained stuck until the plane landed in Bengaluru.
Stirring Panic and Ensuing Calm
In this unfortunate situation, the passenger reportedly became incredibly distressed due to the sudden confinement. In an effort to alleviate the passenger’s distress, the flight crew penned a reassuring note, sliding it under the seemingly impenetrable toilet door. In this rapidly shared social media note, the crew indicated their efforts to unlock the door and urged the trapped passenger not to panic, reassuring him of safety procedures on landing.
The Rescue and Aftercare
Once the flight touched down in Bengaluru, an engineer was able to unlock the problematic toilet door, thereby rescuing the passenger who had been confined for a substantial duration of more than an hour. Responding to the situation, SpiceJet promptly provided medical attention to the individual immediately after the rescue mission.
Official Statement from SpiceJet
An official statement released by SpiceJet delineated the incident in detail. It confirmed that on the 16th of January, a passenger unfortunately got stuck in the airplane toilet for approximately an hour during the Mumbai to Bengaluru flight, due to a door lock malfunction. The airline outlined the steps taken by their crew to provide assistance and comfort to the distressed passenger. Furthermore, they affirmed providing immediate medical help to the passenger upon successfully opening the lavatory door.
SpiceJet Expresses Regret and Offers Compensation
The airline acknowledged the discomfort caused to the passenger due to this rare occurrence. In light of this, SpiceJet extended a sincere apology and expressed their regret about the unfortunate incident. To compensate for the discomfort caused, SpiceJet announced it will be refunding the full airfare to the affected passenger.
This news originated from our very own source, the dependable Reader Wall.
